Privacy Policy

Last updated: [2-07-2024]

This Privacy Policy describes how Buybooksy (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from buybooksy.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, and security questions.

  • Shopping information including the items you view, put in your cart, or add to your wishlist.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Payment processors to process your payment and fulfill your orders.

  • Advertising and analytics partners through pixels or web beacons.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, send notifications, and manage your account.

  • Marketing and Advertising: To send promotional offers or display targeted advertisements.

  • Security and Fraud Prevention: To detect, investigate, or prevent fraudulent or malicious activity.

  • Communicating with You: To respond to your queries or provide customer support.

Cookies

We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and to better understand user interaction. You can manage your cookie preferences through your browser settings, but some functions of the Site may not work properly without them.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors or service providers (IT, fulfillment, analytics, shipping).

  • Business and marketing partners.

  • Affiliates within our corporate group.

  • As required by law or in connection with business transactions.

User Generated Content

If you post reviews or public content, that information will be accessible to others. We are not responsible for the use or misuse of information that you make public.

Third-Party Websites and Links

We are not responsible for the privacy or security practices of third-party websites linked on our Site. You should review their privacy policies separately.

Children’s Data

We do not knowingly collect personal data from children under 16. Parents may contact us to request deletion if such data was submitted.

Security and Retention of Your Information

While we take reasonable security measures, no system is completely secure. We retain your data as long as necessary to provide services, comply with laws, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Request portability of your data.

  • Restrict processing or withdraw consent.

  • Manage marketing preferences or unsubscribe.

You can exercise these rights by contacting us directly.

Complaints

If you have complaints about our data practices, contact us using the details below. You may also contact your local data protection authority.

International Users

Your data may be transferred and processed outside your country, including in the United States, following appropriate legal safeguards.

Cancellation Policy

You may cancel your order before it has been shipped.
Once an order has been shipped, it cannot be cancelled. To initiate a cancellation, please contact us immediately at support@buybooksy.com or buybooksy@gmail.com with your order details.
If your cancellation request is received before shipment, your payment will be refunded in full using your original payment method within 5–7 business days.

Contact

If you have any questions about our privacy practices, this Privacy Policy, or the Cancellation Policy, please contact us at:

Address: 126 Powell Street, San Francisco, CA 94108, USA
Email: buybooksy@gmail.com | support@buybooksy.com